Canalta Lodge
545 Banff Avenue, Banff, AB
$19–$20 an hour - Permanent, Full-time
Canalta Lodge
545 Banff Avenue, Banff, AB
$19–$20 an hour
Job details

Pay
$19–$20 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed
Evening shift
Monday to Friday
Holidays

Location
545 Banff Avenue, Banff, AB

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site gym

Full job description
Canalta Lodge Host Job Posting

Do you have a passion for creating memorable experiences?
Do you enjoy helping others?
Do you have a talent for striking up conversations with strangers?
Do your friends call you chatty?
Are you a Banff and area knowledge expert?
Are you enthusiastic about welcoming guests and sharing your extensive knowledge about Banff with visitors?
Are you excited to have the opportunity to answer visitor questions, provide them with directions, assist with dining and tour reservations, and help them create an unforgettable Banff get away?
If you answered YES to the above questions, the position of Lodge Host was created just for you! The Lodge Host will be responsible for enhancing the experience by utilizing the art of conversation to pleasantly engage with guests and offer local knowledge to enhance their visit.

You will create "I-can't-believe-they-did-that" moments by performing all duties in an engaging, friendly, and professional manner and ensure that the guests have a memorable stay. You will be a great communicator, who is a Banff area expert, and have a natural ability to engage with others.

At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service – one that ranks 7 Stars. We are looking for someone who possesses a Warrior’s spirit, a servant’s heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.

Our Mission: Create “I-can’t-believe-they-did-that” guest experiences through remarkably empowered team members

What you are responsible for:

Banff area expert – extensive knowledge of the community and the park is required
Greet and interact with guests and create an environment for the guests designed to stimulate all senses through connection, amenities, and experiences
Answer guests’ questions about the town and area – provide suggestions as needed
Operate a computerized reservation system and assist with checking in guests during peak times
Answering telephones providing a welcoming experience
Complete required training
Teamwork
Maintaining a safe work environment
The Lodge Host may be asked to train in various departments to assist with guest needs during peak times
What we offer you:

A fun and dynamic work environment
A competitive wage
Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
Team member discounts at Canalta managed hotels
Job Types: Full-time, Permanent

Salary: $19.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
Paid time off
Store discount
Schedule:

8 hour shift
Evening shift
Holidays
Monday to Friday
Weekends as needed
Supplemental pay types:

Bonus pay
Commission pay
Overtime pay
Tips
Ability to commute/relocate:

Banff, AB T1L 1B5: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2024-04-08