AccorHotel
 
Banff, AB
Permanent
AccorHotel
Banff, AB
Job details

Job type
Permanent

Location
Banff, AB

Full job description
Company Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities


Job Description

The Sales Coordinator responds to and tracks all sales and conferences inquiries, and supports the Sales Managers with creating proposals, estimates, and contracts. This Sales Coordinator is also responsible for responding to and documenting all Christmas Parties and Niche Market inquiries for their designated geographic region.

Duties and Responsibilities

Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
Checking availability for both guest rooms and function space
Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual client’s needs
Blocking guest rooms and function spaces in property management software
Making reservations for dining outlets arranged as part of client’s booking
Consulting General Manager, Conference Services and Chef for unique requests and pricing
Copying and distributing all pertinent data concerning booked activities to appropriate departments
Managing follow-up correspondence requests for both proposals and contracts
Scheduling and conducting site inspections with prospective wedding clients
Preparing a variety of weekly and monthly Sales reports
Maintaining Sales collateral and creating and updating Power Point presentations for Sales and Conferences department
Attending weekly Sales and Conferences meeting, communications meeting and monthly Health & Safety meeting
Providing administrative assistance as required to Sales Managers and Director of Sales and Marketing
Additional related tasks as assigned

Qualifications
Post-secondary education in business is an asset
Minimum 1 year of experience performing administrative work
Previous hospitality experience
Strong computer skills with competency in Microsoft Excel, Word and Outlook
Excellent verbal and written communication skills
Demonstrates high attention to detail
Self-directed and efficient with excellent time management skills
Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
Capable of working effectively while under pressure

Additional Information

Job Perks & Benefits:

Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships
Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.