Heather Mountain Lodge / Great Canadian Heli-Skiing - Golden BC
Banff, AB
From $18 an hour - Full-time, Permanent, Fixed term contract, Seasonal
 
Job details
Salary
From $18 an hour
Job type
Full-time
Permanent
Fixed term contract
Seasonal
We are a privately run company, operating a hospitality and heli-skiing business, located outside of Golden, BC. We deliver Best Day Ever experiences through our companies Heather Mountain Lodge and Great Canadian Heli-Skiing, who have been a part of the Golden community for over 25 years. Our companies are operated using the Entrepreneurial Operating System®to encourage focus, discipline, and accountability in our team.

Our Core Purpose is to inspire our guests to live adventurous lives, by creating and celebrating Best Day Evers.

Our Core Target is to create 10,000 Best Day Ever experiences by 2028.

Our company cultural Core Values include:

OWN IT. This is your life; own it and grow it. (Self-Accountability)
SEEK GREATNESS. It’s about being better, not bigger. (Commitment to Excellence)
GO DEEP. Invest in creating long-term relationships. (Build Trust)
ELEVATE. Set others up for success. (Empower)
BE WILD. Feed your soul. (Quality of Life)
Our incredible location based on the doorstep of Glacier National Park gives our team and guests spectacular access to all the beauty and wonders the mountains have to offer. Acting as a much needed rest stop for travelers, or a magical wedding venue in our summer operations or a cozy lodge to house our heli-skiing guests in our winter operations, we pride ourselves in facilitating meaningful and memorable moments for all. We are so fortunate to be a part of the amazing small mountain town community of Golden, British Columbia. Our boutique lodge will not only offer you the opportunity to build meaningful connections with our amazing team as well as guests, but will also provide unbeatable access to enjoy all the adventures we have in our own backyard. If this speaks to your passions and skill set, please send us your resume!

POSITION OVERVIEW:

Guide guests through check-in & check-out processes
Maintaining a constant level of professionalism while providing guests with all lodge services information and assisting with any requests or inquiries
Conduct daily tasks that assist with the smooth and orderly operation of the front desk and retail shop area, such as restocking, reorganizing and inventory management of the retail area, preparing and sharing reports, requests or any pertinent information with other departments within the lodge and maintaining a tidy and presentable work space at all times
Act as the information center of the lodge for guests during their stay in an attentive, courteous and friendly manner
Work closely with other departments delegate guest requests and ensure tasks are coordinated and fulfilled
Help in creating an upscale ambiance and atmosphere for guests
Facilitate the waiver process for all guests
Perform any other duties assigned by the direct manager
Assist other departments when required
QUALIFICATIONS:

Front desk/ guest service experience is an asset
Retail experience is an asset
Previous experience with Opera Cloud, Property Management System is an asset
Strong computer skills, ex; Gmail, Google docs and sheets, Monday.com, Sales Force
First Aid certification is an asset
Positive attitude and willingness to learn
Strong solution based thinking ability
Ability to lift items up to 50 lbs.
Willingness to be flexible with scheduling
Excellent teamwork and communication skills
Strong Time Management Skills
Highly organized, results oriented and excellent troubleshooting skills
Able to maintain a positive and objective outlook in challenging situation
Ability to lead by example while displaying a high standard of performance
Visa Requirements: Must be legally eligible to work in Canada
WHY WORK FOR US?

Work within a team environment where each individual is valued and respected. Our passionate leadership team is invested in building trust in our organization and elevating staff to do their very best each and every day.
Heather Mountain Lodge is home to a large number of our seasonal staff. Our location just off of highway 1 allows staff to choose between utilizing the staff accommodation for the season or commuting from the town of Golden.
Every team member is encouraged to prioritize a healthy work life balance while following our core value of “Being Wild”. Management encourages team members to achieve this by enjoying all of the amenities the lodge has to offer, including our employee lounge area with a bouldering wall and our wood burning sauna.
Our Lodge sits on the doorstep of Glacier National Park which provides staff easy access to some of the worlds best touring/hiking terrain the mountains have to offer. As our Lodge is based right off of Highway 1, staff can enjoy the lodge life while still having access to the town of Golden in their off time to enjoy a dinner in town or a movie night at the theater!
Opportunity for growth within the organization
Check out our team page at https://heathermountainlodge.com/join-the-team/

Starting Wage and Compensation:

$18 per hour
Hourly based share of Heather Mountain Lodge Tip Pool
Full time accommodations and 3 Meals per Day (7 days a week) provided during regular operating seasons - $12 per day. Housing is a shared room with 1 other employee and shared washroom with up to 4 employees
Pay back bonus of $25 per week at the end of the season for full completion of contract term
Term: June 7th 2023 to September 23rd 2023

Location: Heather Mountain Lodge is located 45 minutes west of Golden, BC and 75 minutes east of Revelstoke, BC Google Maps Location

To Apply: Please follow the link and complete the online application form below.

https://forms.monday.com/forms/b08705769515ce14f8e34a5b8c443146?r=use

Job Types: Full-time, Permanent, Fixed term contract, Seasonal
Contract length: 4 months

Salary: From $18.00 per hour

Benefits:

Company events
Discounted or free food
On-site parking
Store discount
Flexible Language Requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:

Retention bonus
Tips
Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Due to the remote location of the lodge and lack of public transportation, how do you plan on getting here?
Experience:

Customer service: 1 year (preferred)
Work Location: One location

Expected start date: 2023-06-07