Banff Gondola Programming & Events Coordinator

Banff Jasper Collection by Pursuit
Banff, AB
Job details
Job type
What will be your daily pursuit?:
The Programming & Events Coordinator plays an integral role in coordinating GEM Events and other programming activities at The Banff Gondola. The Programming & Events Coordinator is also responsible for a set of administrative tasks and supporting The Gondola Coordinator on an as-needed basis.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience in iconic, unforgettable, and inspiring locations
Fast-paced and active position – get your step counter ready!
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Programming and Events consist of the following two types of activities:

GEM and Travel Trade Events: Close collaboration of GEM and Travel Trade activities. The Coordinator’s responsibility is to support all Gondola departments in understanding and operationalizing the needs and demands of these activities. The Coordinator will review and anticipate event requirements, ensuring department heads have the information required to smoothly execute. For more complex events, the Coordinator is required to be on site to ensure all plans are being executed effectively, stepping in to support the team when problems arise. The Coordinator’s role, when attending GEM events, is to ensure plans are being successfully executed and stepping to support as required.
Gondola Programming: Execution of the annual Gondola Programming plan. As Coordinator, you will collaborate with the Programming Lead to identify and execute the workplans associated with Gondola programming activities. These include, but are not limited to, Nightrise, Bloom & Brunch, Mountaintop Christmas, Mountaintop Drag, summer surprise and delight activity (including Peak Patio), and more.

Events Tasks – General (GEM , Travel Trade, and Gondola Programming)
Summarize and communicate essential programming information to all non-F&B departments.
Stay generally abreast of F&B elements, helping the F&B team anticipate guest/client needs.
Develop and drive a system for communicating information to all departments.
Present summary of important information at bi-weekly leadership meeting.
Identify when your on-site support is needed for potentially complex events.
ANTIPCIPATE operational challenges and/or opportunities associated with upcoming GEM events.
Participate in weekly GEM calls, maintaining a comprehensive understanding of upcoming activities—especially in areas not pertaining to food and beverage.
Administrative Tasks
Organize and administer the following Gondola programs:
Staff Birthday and Anniversary Program
Gondola committee meetings
Organize and administer Revinate tracking and tickets.
Staff Gift Card Management System
As required and as workload permits, support the Gondola Coordinator’s day-to-day tasks.

What skills and experience do you need for this job?:
Commitment to safety, at all times, in the workplace
Great communication skills, both verbal and written.
Able to work under minimal direct supervision
Strong organizational skills with great attention to detail
Professional communication with vendors and external partners to maintain and foster effective business relationships
Able to demonstrate creative thinking quickly, and execute creative strategies
Solutions driven with ability to follow through on ideas and a willingness to take on new challenges
Able to anticipate guests’ needs and apply solutions aligned with Pursuit’s mission and values
Resourceful, adaptable, resilient and having a strong sense of self-awareness
Computer literate with adequate knowledge in Microsoft Office programs
Comfortable working with different departments within the Gondola and able to communicate with all efficiently.
Driven to fostering a team building environment and creating positive guest experience
Proven leadership skills and a passion for coaching and developing employee skills
Strong customer focus providing friendly, professional and efficient service
Ability to thrive and lead in a fast-paced environment
Solid knowledge of the products and services available in Banff and its surroundings
Excellent organizational and multi-tasking skills
First Aid Training an asset
AGLC Pro-Serve certified for alcohol service
Prior experience in hospitality and/or special events
What will your work environment be like?:
This fun, job starts March 27, 2023
Beautiful. You’ll work in an iconic, unforgettable and inspiring location. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Banff, Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.