Sunshine Village Corporation

Banff, AB
Full-time


Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
What can you expect working as a Security Officer?
Security provides protection and surveillance to Sunshine Village guests, staff and property. The role is complex but has a basic common responsibility to observe, record and report findings that are outside normal situations. The normal situations may include interactions with guests and staff, contractors, and visitors to Banff National Park- where Sunshine operates its business. As well, there are other situations where attention to detail and reporting requirements are increased, i.e. when dealing in issues involving the National Fire Code, the Criminal Code of Canada, and the Trespassers Act.

The main responsibilities include:
Providing outstanding experiential guest service
Enforcing Sunshine Villages regulations
Providing safekeeping to guests and staff at any location within the Sunshine Village leasehold
Co-ordinating emergency response during night time emergencies
Responding to alarms and react appropriately with correct type and level of response
Completing checks of the physical structures on the leasehold
Observing, recording and reporting findings that are within the scope of Sunshine Policies and Procedures, Banff National Park and other more stringent regulations
Generating formal reports to document findings in a timely manner
About You:
Must have completed Alberta Basic Security Training
Passion for providing excellent experiential guest service
Physically fit, reliable to work full time as part of a regular schedule
Strong interest in emergency response operations, including a valid First-Aid certification
A desire to be part of a team that provides emergency response to the Sunshine Village community
Excellent judgment, and communication skill suitable to deescalate potentially serious situations
Willingness to work a variety of shifts (including evening shifts and on call) and willingness to stay overnight in duty room accommodation
Practicable experience in report writing and computer knowledge
Possess integrity and have good attention to detail in all aspects of the role
Attend and complete specific training programs, i.e. ProServe, ProTect, and Alberta Basic Security Training
Must be 21 years of age or older with clean driving record- provide abstract for insurance purposes
Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.