Sunshine Village Corporation

Banff, AB
Full-time


Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
Career – Recognition programs & Career development opportunities
Wellness – discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
Description:
The Head Custodian - Room Checker provides an outstanding guest experience by participating in & assisting with the oversight of the daily tasks of the Hotel Room Attendant as required by the Housekeeping Supervisor. They assist in ensuring the implementation of quality assurance standards and ensure guests’ needs and expectations are met.

Essential Functions:
Supervisory duties; assist in managing a team of co-workers to ensure their section of rooms and public spaces are cleaned in a timely manner, serve as a departmental role model.
Comply with quality assurance expectations and standards, including inspecting sites & facilities to ensure cleanliness standards are met.
All the functions of a Hotel Room Attendant as per below:
1. Overall cleaning of the guest rooms to include, but not be limited to: dusting, making beds, removing soiled linen/ garbage, replenishing towels and amenities, vacuuming, spraying and wiping tile floor, cleaning bathroom, replacing dirty glassware
2. Ability to clean all assigned rooms per shift
3. Offer assistance to guest and colleagues in a courteous manner; answer guest inquiries regarding the area and hotel services and facilities
4. Cleaning & maintaining public spaces, areas and washrooms as required
5. Work in compliance with all safety regulations of assigned tasks
Follow all company policies and procedures, ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets
Communicate with others using clear and professional language, prepare and review written documents accurately and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Stand, sit, or walk for an extended period of time or for an entire work shift
Other duties as assigned
Experience/Requirements
Previous cleaning experience preferred
Excellent organizational skills and able to demonstrate excellent guest service and encourage positive employee relations
Accountable for remaining productive and efficient while ensuring the highest level of guest satisfaction
Exceptional interpersonal skills; a team player and a self-starter, yet able to work independently, reliable; responsible and conscientious
Must be in excellent physical condition and able to lift very heavy items
Current First Aid and CPR preferred
Maintain a professional appearance and attitude at all times
Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at SkiBanff.com/jobs/ and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.