Mount Royal Hotel Food & Beverage Supervisor

Banff Jasper Collection by Pursuit

Banff, AB
$19 an hour - Full-time

What will be your daily pursuit?:
Assist in leading and inspiring the team to create an unforgettable food & beverage experience.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Work closely with the food and beverage management team to ensure the highest standards of service are met
Assist in the efficient supervision of the outlet’s staff
Leading the team with a positive attitude and recognizing a job well done
Providing daily oversight, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards
Assist with the recruitment, training, development and retention of high-quality team members
Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of the food and beverage operations
Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance
Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team
Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
Provide support to all of the Company’s research and guest satisfaction programs
Assist with planning and execution of functions
Ordering, inventory and stock stake
Coding and remittance of all invoices
Cross promotion of all Pursuit attractions and divisions
What skills and experience do you need for this job?:
High attention to detail and good communication skills
Strong customer service skills
Experience with cash control procedures
Food & Beverage background
Experience in similar leadership role an asset
Thrives in a fast paced and high energy work environment
Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.