Banff Jasper Collection by Pursuit

Banff, AB
$16 an hour - Full-time

What will be your daily pursuit?:
Based at our downtown Banff Elk & Avenue Hotel, you will provide friendly assistance to all hotel guests.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Under the direction of the Front Office Manager, the Bell Person acts as a guest service representative providing friendly assistance to all hotel visitors. Responsibilities include;
Providing in and out baggage service for tour groups (gratuities calculated per guest)
Acting as Hotel Concierge and providing information on hotel facilities, local points of interest and public areas of the hotel
Providing excellent customer service to all guests
Cleaning and maintaining the public areas of the hotel
What skills and experience do you need for this job?:
The ideal candidate will possess the following knowledge, skills and abilities:
Committed to excellent customer service
Good communication and interpersonal skills
Enjoys working with people and is guest focused
Superb attention to detail
Energetic and highly-motivated
Professional and well-groomed
Full ability to work a variety of shifts including mornings, evenings and weekends
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
Thank you for your interest in working with us, however, only those selected for an interview will be contacted.
What will your work environment be like?:
Beautiful. You’ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.