Banff Park Lodge

Banff, AB
$16.25 - $17.75 an hour - Full-time, Permanent

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Show 3 more benefits
Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here visitors can experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties: the Bow View Lodge and Peaks Hotel & Suites.

We are currently seeking a permanent full-time, Relief Night Bell Desk Attendant, required to work two night shifts from 11 pm to 7 am and three day or evening shifts, weekends and holidays, for 40 hours per week. The wage will be negotiated based on experience and a $1.50 premium is applicable for every hour worked between 11pm and 7am.

We are looking for a candidate that can start immediately.

Duties include (but are not limited to):

· Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice

· Greet guests upon arrival and open doors

· Control in-coming and out-going traffic

· Correctly identify stored bags

· Bring baggage up to guest’s rooms and retrieve them when requested

· Deliver packages to guest rooms or respective departments

· Take and retrieve luggage carts as required

· Share responsibility for security of the hotel with Night Auditor, perform regular walkthroughs.

· Report any suspicious activity to Night Manager, assist in filling out incident reports.

· Perform basic maintenance duties, address any emergencies swiftly and effectively, e.g. burst pipe.

· Park cars and retrieve cars as per request with diligence and care

· Being knowledgeable of the Hotel, all its outlets, its layout and services

· Being knowledgeable of Banff National Park, activities and dining options

· Provide a high standard of customer service

· Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.

· Will be trained to work the Night Audit Shift when required

Ideal Candidate:

· Must be legally eligible to work in Canada

· Has 1-to-2-year previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)

· Is a capable multi-tasker with keen attention to detail

· Has a professional, yet friendly, personality and demeanour in person and over the telephone

· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests

· Frequent lifting and/or carrying up to 50lbs

· Must have a valid class 5 Alberta driver’s license& clean abstract

Employee Incentives:

Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
Term bonus available
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
Staff Cafe on site offering meals for $2.37; certain items available free of charge 24/7
Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
Education reimbursement for English as a Second Language Course
Payroll deduction available for a local gym membership
Uniforms supplied and free cleaning available
Living in beautiful Banff National Park!
Job Types: Full-time, Permanent

Salary: $16.25-$17.75 per hour

Additional pay:

Bonus pay
Overtime pay
Tips
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care
Schedule:

8 hour shift
Day shift
Holidays
Night shift
Weekend availability
Application question(s):

Are you legally eligible to work in Canada?
When is your available start date?
How long do you plan to work with us?
Do you have a valid Alberta Drivers license or equivalent?
Do you have experience working during the night?
Experience:

Front desk: 1 year (preferred)