Banff, AB
$20 an hour - Full-time, Part-time

Seasonal: May/June to September 2021
Full-Time & Part-Time

As we continue to welcome visitors, you “Take Care of Banff” by providing education and promoting public safety practices that control the spread of COVID-19 and help ensure visitors can safely visit the basecamp for Banff National Park. Your eagerness to initiate and engage in conversation with strangers (to you) in a friendly and professional manner is your greatest skill.

You will be accountable for engaging the public within the Town of Banff on multiple projects including: Public Safety, Bear Street Reconstruction, Parking and Public Engagement:
represent the Town of Banff as an advocate for the public safety of residents, visitors and businesses;
setting the example, you share information provided by federal, provincial and local health authorities regarding personal safety practices aimed to contain the spread of COVID-19, such as:
existing measures recommended to prevent the spread; ranging from Mask Bylaws, current provincial restrictions, mask use, physical distancing and handwashing;
location of Town of Banff-specific resources (washrooms, hand sanitizer stations); and
distribute and educate on the use of non-medical masks;
converse with the public by engaging and answering questions, giving directions, describing public safety information on COVID-19 as energetically on the 100th time as you did on the first time that shift;
report feedback from Visitors, Residents, businesses and monitor pedestrian traffic management;
demonstrate resiliency and patience when educating the public on safety measures
maintain energy and physical stamina throughout the scheduled shift where walking and standing and weather extremes are present; and
accept expansion or changes to duties as recommendations are implemented by the Town of Banff,
You are recognized for your engaging personal interaction skills (listening and responding), clear and courteous communication (including effective body language), and powers of persuasion. Qualities required in this role include: initiative combined with approachability, local knowledge, emotional resilience, and physical and cognitive strength and stamina. Orientation, job-training (e.g. – specific information, procedures and scripting) and personal protective equipment will be provided for this service.

The work schedule will be variable over seven days per week with full time and weekend focused part time availability. The rate of pay is $20.00/hour.


“Taking care of Banff: our People, our Community, our Park.”

If this opportunity appeals to your desire to make a difference in Banff, reinforce your community-wide relationships, and be part of a transformational project in our special mountain community, please submit your cover letter and resume (interviews and selection of suitable candidates will begin immediately) to:

Email: jobs@banff.ca
Fax: 403.762.1247
Mail: Town of Banff, Box 1260, Banff, AB, T1L 1A1
Drop off: 110 Bear Street (Attention: Eamonn Reil)

For more information about why the Town of Banff could be your next great career move, please visit banff.ca/careers. The Town of Banff appreciates the interest from all applicants, and will directly contact those being considered for an interview.