Shift Supervisor Banff Park Distillery

Banff Hospitality Collective - Banff, AB

Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 11 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people.

Park Distillery is an award-winning craft distillery and restaurant located in Banff National Park, Canada. Park Distillery produces all of our craft products by hand on high quality equipment. We use only the best quality Alberta grains for our base spirits and take advantage of the amazing glacier waters in Banff National Park. Wherever possible we will source local botanicals, fruits, and fermentable items in order to produce new and unique product lines with amazing flavour profiles in order to capture the imagination of Canadian and International consumer markets.

We have the highest standards for our service team; you need equal parts service (action of helping or doing work for someone) and hospitality (quality or disposition of receiving visitors). Not only are you responsible for delivering a flawless and fun service to all your guests, we want all our customers to feel how genuinely you love where you live and what you do. Along with amazing serving skills, the successful candidate of this position will work shift supervising shifts - being the go-to person for all servers, hosts, and food runners on shift. You will also be hosting and bartending as well, so we're really looking for someone who is a jack of all trades!

Server Responsibilities:

Prepares the room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Responds to additional patron requirements by inquiring of needs; observing the dining process

Shift Supervisor Responsibilities:

Deescalate guest concerns
Be the go-to person for FOH staff
Champion OH&S
Ensure labour standard are always being met

Ideal candidate:

Energetic and enthusiastic
Passion for food and drink
Flexible work schedule
ProServe is required
Minimum 2+ years in the food service industry
Previous supervisory experience in hospitality an asset

What's in it for you:

50% off food & bottles of wine at our 10 (soon to be 12) downtown Banff venues
Education reimbursements (up to 75% off career-related courses)
Career advancement opportunities
Extended health care plan
Variety of kitchens & cuisine
Ski & golf pass discounts and financing

Banff is where we | create | indulge | cook | distill | celebrate | explore | adventure | dine…come join us!

If you feel that you are uniquely qualified for this position please submit your resume and cover letter for consideration.

Applicants must be legally eligible to work in Canada.

All information submitted to Banff Hospitality Collective remains in strict confidence.

Want to know more about Banff Hospitality Collective?

Check out our website and follow along with us on Instagram!

This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.