Banff Hospitality Collective - Banff, AB Thank you for your interest in Banff Hospitality Collective! Host role description: We are currently seeking an outgoing and energetic individual to host at Banff's iconic Bear Street Tavern located in downtown Banff. This is an hourly position, working a few shifts per week to start, and will increase as summer sets in. You must have availability during the week for opening shifts starting at 11am or 12pm. Hosts, by definition, is a person that receives other people as a guest. The host of our venues is the face of venue, acting as a greeter to all patrons. These roles require attention to detail, initiative, and a positive attitude. Among greeting and seating guests, hosts have a key role in ensuring service has a seamless flow by assisting servers, clearing tables, and being an ambassador of the Banff Hospitality Brand. Responsibilities: Welcome guests to the venue Providing a positive and friendly guest experience by interacting with patrons Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to the assigned table and provide menus and announce Coordinate with wait staff about available seating options Answer incoming calls and address customers’ queries Assist wait staff as needed Ideal candidate: 1-2 years experience in Hospitality Energetic and enthusiastic Flexible schedule required Excellent customer service and communication skills Ability to work in a fast-paced environment Amazing team player Pro Serve required What's In It For You: Living in Banff National Park: mountains, hiking, biking, skiing, boarding, all at your doorstep Work with passionate and forward thinking teams Opportunities for growth and advancement across many venues and cuisines Generous staff discounts and perks - 25% off food at all venues and more Competitive wages and salaries Variety of kitchens and cuisines Work with a company that intentionally gives back to the community Ski pass financing, and community partner discounts Extended health and dental benefits plan for long-term employees Must be legally eligible to work in Canada. BHC is unable to assist candidates in obtaining Canadian work authorization.
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