The Juniper Hotel & Bistro Front Desk Agent

Front Desk Agent 
The Juniper Hotel & Bistro - Banff, AB 
Overview of the Role
The Juniper Hotel and Bistro is a boutique 52-room property that accommodates visitors and groups from all over the world. Located in a remote woodland setting next to an ancient archaeological site and a wildlife movement route, our hotel offers spectacular views across the Bow Valley. As a Front Desk Agent, you will champion outstanding guest service and strive to exceed guest expectations at the hotel. Attention to detail, prudence and friendliness are necessary skills to perform well in this role.
What you’ll do: 
•	Interact effectively with hotel guests and co-workers to create a positive hotel experience
•	Perform front desk tasks including the check in & check out of guests, processing payment, confirming bookings, and assigning rooms
•	Respond to guest requests, inquires or complaints
•	Answer all in-coming phone calls in a professional manner
•	Provide information on hotel facilities and services
•	Share general information on points of interest in the area and services in the community
What you have: 
•	A minimum of 1 years hotel front desk work experience
•	Knowledge of property management systems
•	Flexibility to work a variety of shifts including weekends
•	Demonstrated values aligned with the Juniper’s commitment to community, art & nature
What’s in it for you: 
•	The diversity of working with a locally owned, rapidly growing business
•	A rewarding, positive and creative work environment
•	Competitive wage
•	Staff Accommodation (subject to availability)
•	Generous restaurant and hotel discounts
How to Apply
If this role resonates with you and you have the skills to contribute to our company’s triple bottom line we’d love to hear from you. Please reply to this ad with your cover letter and resume.
We thank all applicants that apply, but only those deemed qualified by our hiring manager will be contacted.
Required experience:
•	Front Desk: 1 year

Popular in Canada's National Parks

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.

Job Opportunities in Banff National Park

1. Parks Canada Jobs

Park Wardens - Law enforcement, wildlife protection, and visitor safety.
Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
Visitor Services Attendants - Work at visitor centers, providing information.
Conservation Officers & Ecologists - Protect and manage the park's environment.
Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
Tour Guides - Leading sightseeing, historical, or adventure tours.
Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

Rafting & Kayaking Guides - Leading groups on rivers.
Ski Resort Staff - Ski instructors, lift operators, and patrol.
Hiking & Backcountry Guides - Leading hiking and backcountry trips.
Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
Equipment Technicians & Mechanics - Maintaining rental equipment.
Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
Research Assistants - Assisting in environmental studies.
Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
Event Coordinators - Working at events and festivals.
Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.