Meadow Spa and Pools Spa Receptionist

Banff Lodging Company
Spa Receptionist, Meadow Spa and Pools

Job Description
Our newest property, The Moose Hotel & Suites is looking for a receptionist to work at the Meadow Spa & Pools! We're looking for a superstar to join our opening team! This position will provide a high level of service to our spa clientele. The Receptionist is responsible for the overall operation of the reception area, telephones and hosting and will provide efficient and courteous service to clientele at all times.

Duties
• Answer all in-coming phone calls in a professional manner according to company standards.
• Share knowledge on spa services, local activities and attractions with clientele.
• Book spa appointments (i.e. confirm treatment, time to arrive, spa cancellation policy).
• Ensure spa bookings allow for adequate break times for Massage Therapists and Aestheticians.
• Liaise with Massage Therapists and Aestheticians, ensuring they have an updated list of his/her appointments.
• Welcome guests, ensure appropriate paperwork is completed. Provide product knowledge and sell spa products to clientele.
• Understand basic accounting principles, including debit and credit card transactions and maintain a cash float.
• Ensure the facility is in peak condition at all times (operations and cleanliness).

Qualifications
• Previous reception / administrative / customer service experience required.
• Prior Spa knowledge and experience is an asset, but not necessary.
• A positive team player attitude and a strong willingness to learn.
• Preference will be given to candidates that can demonstrate: organization skills, computer literacy, excellent communication skills, attention to detail and a flexible working style.

Compensation
An outstanding benefits package combined with attractive compensation awaits the right candidate. Lux movie theatre discounts, free skating and canoe passes, food and beverage discounts at all our restaurants, discounted ski/snowboard gear, free yoga classes and more! Click here to read more about our great benefits.

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.