Hidden Ridge Resort Front Desk Agent

Front Desk Agent , Hidden Ridge Resort

Job Description
The position is challenging, varied and offers the opportunity to work flexible hours and meet new people from around the world. We are seeking an energetic & dynamic person to fill this first point of contact role. The successful candidate will have a professional appearance and manner; be able to deal with a wide variety of people and situations. 

Duties
Responsibilities include but are not limited to:
•	Interact effectively with hotel guests and co-workers to create a positive hotel experience;
•	Handle guest registration and room assignments, accommodating special requests whenever possible in a timely manner; 
•	Process group arrivals and departures;
•	Take, cancel and change room reservations;
•	Answer all in-coming phone calls in a professional manner to the standard set by Banff Lodging Company;
•	Provide information on hotel facilities and services with hours of operation;
•	Share general information on points of interest in the area and services in the community;
•	Process guest departures, calculate charges and receive payment;
•	Additional duties as assigned.

Qualifications
The successful candidate will possess excellent communication skills, strong customer service skills and a willingness to work with a positive team player attitude. The successful candidate will be able to work a flexible schedule including weekends and holidays. Prior experience with Maestro is an asset.

Compensation
An outstanding benefits package combined with attractive compensation awaits the right candidate. We're talkin' Lux movie theatre discounts, food and beverage discounts at all our restaurants, employee share ownership program and more!

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.