Front Desk Agent - HI-Banff Alpine Centre

Front Desk Agent
The opportunity to join our team as Front Desk Agent at HI-Banff Alpine Centre is a permanent, full-time, hourly position available immediately.
Reporting to the Assistant General Manager at HI-Banff Alpine Centre, the Front Desk Agent is the face of HI for the thousands of travelers that pass through our hostels as they explore Western Canada. You check them in and out, offer them your expert advice and, like any good host, make sure their stay is an enjoyable one.
The successful candidate will have prior customer service experience, preferably in the tourism industry, and have excellent communication skills. He/she will also be a team player. A background and/or experience in sales in an asset.
The starting wage for this position is $11.20 hourly and includes an annual 4% vacation entitlement. On-site subsidized housing (high quality at low cost!), discounted food and beverage in on-site restaurant/pub, opportunities for familiarization tours/trips, discounts on other tours and local events, staff bus pass, lots of staff activities and access to a corporate ski pass are available.
Please send cover letter and resume as soon as possible. Position is available starting April 25 and posting will be open until filled.
Surrounded by stunning Rocky Mountain scenery, yet just a quick walk or bus ride to downtown HI-Banff Alpine Centre has everything for a backpacker who wants a great place to stay. With our affordable pub The Storm Cellar, onsite staff accommodation, staff ski passes and Cougar Pete’s our onsite full service restaurant, you can be sure that your time at HI-Banff Alpine Centre will be a memorable one.

Popular in Canada's National Parks

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.

Job Opportunities in Banff National Park

1. Parks Canada Jobs

Park Wardens - Law enforcement, wildlife protection, and visitor safety.
Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
Visitor Services Attendants - Work at visitor centers, providing information.
Conservation Officers & Ecologists - Protect and manage the park's environment.
Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
Tour Guides - Leading sightseeing, historical, or adventure tours.
Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

Rafting & Kayaking Guides - Leading groups on rivers.
Ski Resort Staff - Ski instructors, lift operators, and patrol.
Hiking & Backcountry Guides - Leading hiking and backcountry trips.
Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
Equipment Technicians & Mechanics - Maintaining rental equipment.
Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
Research Assistants - Assisting in environmental studies.
Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
Event Coordinators - Working at events and festivals.
Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.