Blackstone Mountain Lodge Front Desk Agent

Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening

Salary: $14.00 Hourly for 40 hours per week, Medical Benefits, Dental Benefits, Vision Care Benefits

Anticipated Start Date: As soon as possible

Location: Banff / Canmore, Alberta (2 vacancies ) 

Skill Requirements:


Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 1 to less than 7 months

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Database software, Basic computer skills (will train), General office equipment, Internet browser
Work Setting: Hospitality industry, Resort
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Work Location Information: Staff accommodation available
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning


Other Information:Position location is at Blackstone Mountain Lodge in Canmore, AB.

Languages: English


Employer: Blackstone Mountain Lodge Rental Pool

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.



By E-mail: hr@clique.ca

Advertised until: 2015/10/16
	

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