Banff Centre for Arts and Creativity
Banff, AB
$51,731–$73,983 a year - Full-time
 

Job details
Pay
$51,731–$73,983 a year
Job type
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Dental care
Employee assistance program
Housing allowance
Paid vacation

Full job description
Associate Executive Housekeeper
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
The Housekeeping and Custodial Department of the Banff Centre is looking for an Associate Executive Housekeeper, to assist the Executive Housekeeper in achieving all Housekeeping and Custodial objectives. This will include; daily completed functions, customer satisfaction, overall cleanliness, inventory control and budget goals. A positive and encouraging motivator, the Associate Executive Housekeeper is responsible for managing and training Housekeeping and Custodial Supervisors and employees. The Associate Executive Housekeeper is a positive and clear communicator with a proven ability to lead others.

Specific Accountabilities
Reporting to the Executive Housekeeper, below are some key accountabilities:

Plan, organize and operate the duties of Housekeeping and Custodial, ensuring the smooth and efficient operation of the department
Assist with hiring, training and managing employee performance
Comply with all aspects of the collective agreement and partner with Human Resources representatives as needed
Manage department payroll-related time and attendance tracking and scheduling under the direction of the Executive Housekeeper to ensure coverage of all areas and budget is maintained
Conduct and participate in regular department meetings to ensure a complete understanding of specific objectives and duties by all team members
Respond sensitively to guests in accordance with established guest service delivery standards
Work with occupancy forecast to assist the Executive Housekeeper with creating and managing staffing plan needs
Prepare daily worksheets for cleaning team, assign shift supervisors and direct housekeeping floaters
Initiate ordering of supplies and complete all inventory control tasks for linen, cleaning supplies, amenities, housekeeping equipment etc, in accordance with established practices
Work closely with Guest Services Managers, Conference Services Managers and Program Delivery Specialists on day to day tasks, reports, room requirements and special requests
Manage Lost and Found Inventory
Assume the Executive Housekeeper's responsibilities in their absence
Ensure a positive and safe work environment for all team members aligned with Banff Centre policies
Qualifications and Educational Requirements
Completion of secondary school
Strong written and verbal communication skills
Physically fit and capable of lifting and carrying up to fifty pounds
Demonstrated supervisory experience working with large teams and fostering positive employee relations
Minimum 3 years' experience in a similar position with a sound knowledge of the housekeeping operations
Understanding of budgets and controlling costs
Knowledge of Property Management System (PMS) software is an asset
WHMIS Certification
Employment Terms & Benefits
In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month probationary period.
The salary range for this position is $51,731 to $73,983 based on experience.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
Transitional staff housing options (based on availability)
Professional Development
Employee Assistance Program
Health care spending account
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are currently accepting applications for the Associate Executive Housekeeper position until a suitable candidate has been found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

FOIP Statement

Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.