Canadian Rocky Mountain Resorts
 
Banff, AB
Canadian Rocky Mountain Resorts
Banff, AB

Location
Banff, AB
Full job description
PRIMARY FUNCTION

To promote the Lodge as a meeting destination and to ensure a high level of guest satisfaction is maintained for all conferences, weddings and tours. To act as central point of contact for group events and weddings. To oversee flawless delivery of hotel events and functions. To build strong relationships with clients and guests.

REPORTS TO

HOURS

As Required

DUTIES & RESPONSIBILITIES

Consult with clients to define event requirements and budgets.
Develop creative menus, decor, activities, and packages.
Design event order (BEO) detailing all specifications and distribute a weekly schedule of upcoming functions.
Manage venue, F&B, rentals, staffing before/during events.
Resolve any on-site issues or last-minute changes.
Ensure events meet quality standards and client expectations.
Prepare post-event billing and share feedback reports.
Maintain organized records for all clients/functions.
Respond to sales inquiries and conduct hotel site inspections as required.
Work closely with the Calgary Sales Office for all contracted groups and bookings.
Assist with set-ups and teardowns of weddings and conferences when needed.
Perform any other assigned duties.
EXPERIENCE

Event/hotel experience
Exceptional customer service orientation
Strong project coordination abilities and organizational skills
Budget management knowledge
Diploma in Hotel/Event Management (asset)
Must have a flexible schedule to work evenings when needed.
Physical demands include sitting, standing, bending, and lifting (up to 30 lbs.).
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As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions._

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Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed._
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.
We look forward to receiving your application.