Banff Caribou Properties Ltd.
1000-600 Banff Ave, Banff, AB
Permanent, Full-time
 
Job details
Job type
Permanent
Full-time
Shift and schedule
Holidays

Location
1000-600 Banff Ave, Banff, AB

Benefits
Pulled from the full job description
Disability insurance
Life insurance

Full job description
Elevate Your Career in Banff with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.
We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations.
Join us and be part of a culture that values connection, adventure, and excellence.

Be part of something fresh, bold, and uniquely Banff. - Join Good Folk as Floor Manager

At Good Folk, we’re redefining Banff’s dining experience with warm hospitality, elevated comfort food made from locally sourced ingredients, and a curated selection of unexpected wines and cocktails. Our restaurant offers a refined yet relaxed vibe that celebrates connection—between guests, flavours, and the mountains we call home.

We’re looking for a Floor Manager who is passionate about leadership, loves building strong service teams, and thrives in a fast-paced, guest-focused environment. If you’re ready to help shape one of Banff’s most exciting new dining concepts, we want to hear from you.

What You’ll Do
As Floor Manager, you’ll lead the Front of House team and help ensure smooth, thoughtful service at every table. You’ll work closely with the General Manager and play a key role in developing our service culture.

Duties and Responsibilities:
Lead by example with a warm, confident presence on the floor
Coach and support servers and hosts to deliver exceptional, intuitive guest service
Collaborate with the bar team and leadership to refine our beverage program
Monitor guest flow and service standards throughout the shift
Assist with scheduling, inventory, and daily operations
Help recruit, train, and develop a passionate, high-performing team
Enforce health, safety, and liquor service regulations
Jump in where needed—this is a hands-on role
Contribute to a positive, respectful, and team-first work environment
What You Bring
Previous experience in a floor manager, supervisor, or senior server role (fine or elevated dining preferred)
ProServe certification (required)
Strong food and wine knowledge with a passion for guest storytelling and service
Calm, confident leadership style with great communication skills
A flexible, team-oriented approach—you’re solutions-focused and guest-obsessed
Ability to work evenings, weekends, and holidays
Currently living in the Bow Valley or ready to relocate
Ready to lead with heart and style?
Apply now and help us bring something truly special to Banff. Let us know why you’d be a great fit for Good Folk.

At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff. Here are some highlights of what our team members enjoy:

Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
Opportunity to invest in our Employee Share Ownership Program.
Eligibility for the employee home loan program.
Food and beverage discounts at all BLC restaurants and cafes.
Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Participation in Leadership Days for ongoing professional development.
Experience our hotels firsthand through our Complimentary Hotel Stays Program.
A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
Please note: Only candidates selected for further consideration will be contacted.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.

If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.