Moraine Lake Lodge Banff AB Retail Sales Associate

   				
Summer 2025
Capilano Group -Lodges
Banff, AB
$19 an hour - Full-time
 
Job details
Pay
$19 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Evening shift
Holidays

Location
Banff, AB

Full job description
Sales Associate
Department: Retail
Reports to: Store Manager

General Description:

The Sales Associate at Moraine Lake Trading is responsible for providing amazing service to all our guests in the gift shop. Main duties include greeting & assisting guests with questions and purchases, POS transactions, maintaining merchandise standards and store cleanliness, as well as, staying informed of all policies and procedures. Emphasis is placed on effective selling techniques and most importantly, exceptional guest service.

Essential Duties and Responsibilities:

General Operations and Guest Services “Show”
Acknowledge and welcome every guest who enters the store,
Provide the ‘WOW’ experience for each guest by connecting with their visit experience,
Assist guests with merchandise by assessing their needs and matching product to those needs,
Continually commit to learning product knowledge of all products (ask questions) in order to deliver all information about the products in the Moraine Lake Trading
Communicate any guest concerns or ideas to Store Manager, Buyer/Retail Manager
Ensure quality guest experience by providing consistent and efficient service,
Participate and deliver in daily, weekly and monthly sales goals for the store,
Build sales through suggestive selling,
Efficiently operate POS system,
Follow store opening and closing procedures as directed,
Assist in maintaining stock levels on the floor.
Perform daily inventory counts as directed- inform management of low stock levels.
Assist in the presentation and display of merchandise.
Maintain cleanliness of store.
Qualifications:
Minimum 1 yr previous customer service experience,
Experience with POS system and cash handling,
Must be 100% guest service oriented, have excellent people skills with a positive and upbeat personality,
Excellent communication skills,
Second language is an asset,
Outdoor enthusiast, a passion for hiking and exploring the Rocky Mountains,

Working Conditions:
Able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business,
While performing the duties of this position, team members are required to be on their feet for extended periods of time,
Occasionally required to lift and carry up to 50lbs, and,
Occasionally required to lift and climb a step ladder or step stool.
Wage - $19 per hour.

Moraine Lake Lodge is a part of the Capilano Group of Companies. The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver, British Columbia. Capilano Group’s other properties also include Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Bar & Grill and Prospect Point Bar & Grill and Trading Post in Stanley Park, Vancouver.

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.



Job Opportunities in Banff National Park


1. Parks Canada Jobs

  • Park Wardens - Law enforcement, wildlife protection, and visitor safety.
  • Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
  • Visitor Services Attendants - Work at visitor centers, providing information.
  • Conservation Officers & Ecologists - Protect and manage the park's environment.
  • Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

  • Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
  • Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
  • Tour Guides - Leading sightseeing, historical, or adventure tours.
  • Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

  • Rafting & Kayaking Guides - Leading groups on rivers.
  • Ski Resort Staff - Ski instructors, lift operators, and patrol.
  • Hiking & Backcountry Guides - Leading hiking and backcountry trips.
  • Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
  • Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

  • Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
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5. Research & Education

  • Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
  • Research Assistants - Assisting in environmental studies.
  • Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

  • Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
  • Event Coordinators - Working at events and festivals.
  • Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.