The Juniper Hotel & Bistro
1 Juniper Way, Banff, AB T1L 1H1
$41,600–$47,840 a year - Full-time
 
Job details
Pay
$41,600–$47,840 a year
Job type
Full-time

Location
1 Juniper Way, Banff, AB T1L 1H1

Benefits
Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Employee assistance program
Disability insurance
Store discount

Full job description
Only minutes from the centre of Banff, The Juniper Hotel is surrounded by nature. We have 52 guest rooms, a top-rated restaurant and some of the best mountain views in the valley. We’re proud to be rated in Banff’s Top 5 hotels by our guests. It’s an uplifting place to come to work!

Job Summary
We are seeking a Sales and Events Coordinator who will play a vital role in supporting the Sales and Events Manager by coordinating and executing group functions, meetings, and special dining events. With a hands-on approach, this position serves as the point of contact for on-site execution, managing details and logistics to design memorable experiences for every guest. Guided by Juniper's values, the Sales and Event Coordinator embodies passion for hospitality and stewardship, consistently striving to exceed expectations and create lasting connections.

Primary Responsibilities

Respond to inquiries for private functions and group reservations for the Juniper Bistro from the OpenTable, create proposals and contracts, upsell food and beverage, manage leads from OpenTable.
Support the Sales & Events Manager by coordinating private functions and group reservations for the Juniper Bistro from confirmation to completion.
Collaborating with the Banquet team to ensure all meetings and events are set up according to approved BEOs and client requirements.
Coordinate on-site event activities to ensure timelines, service standards, and guest expectations are met.
Troubleshoot operational or guest-related issues calmly and professionally during live events.
Ensure all OH&S procedures are followed in accordance with Juniper H&S policies.
Support client communication before and during events, ensuring requests and updates are addressed promptly.
Assist with site tours, pre-event meetings, and internal planning discussions as required.
Ensure all events are charged accurately in Room Master, in alignment with approved BEOs.
Submit finalized BEOs, receipts, and supporting documents.
Requirements

Minimum 2 year's experience in an office support role in hospitality industry.
Post-secondary diploma, certification or equivalent work experience, preferably in the hospitality industry is an asset.
Experience in the planning and delivery of special events is an asset.
Strong organizational skills with excellent attention to detail.
Clear and professional verbal and written communication skills.
Strong interpersonal skills and a collaborative working style.
High level of professionalism and discretion.
Proficiency with computer systems; experience with Room Master, PMS, or event management software is an asset.
Belonging is one of our core values. We believe diversity is strength and welcome people from all backgrounds. We foster an environment where people can show up authentically and feel included in our community. We are committed to building an equitable hiring process and removing barriers for applicants from equity-seeking groups. If you require accommodations related to accessibility during the application or interview process, please contact our HR department.

Job Type: Full-time

Pay: $41,600.00-$47,840.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Wellness program
Ability to commute/relocate:

Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required)
Experience:

Office Support: 2 years (preferred)
Hospitality: 1 year (preferred)
Work Location: In person