Canadian Rocky Mountain Resorts
 
Banff, AB
Canadian Rocky Mountain Resorts
Banff, AB

Location
Banff, AB
Full job description
PRIMARY FUNCTION

To oversee all food and beverage operations and staff. To ensure excellent guest experiences across outlets. To lead the supervisory team to drive sales and service. To maintain budget, inventory, quality, and safety controls.

REPORTS TO

Hotel Manager
HOURS

As Required
DUTIES & RESPONSIBILITIES

Manage daily activities for restaurants, lounge, banquets.
Assist in menu planning if necessary, consulting with the Chef on daily specials.
Schedule staff and support during shifts as needed.
Enforce standard operating procedures.
Resolve any guest issues quickly and effectively.
Track sales data and provide reporting.
Monitor budgets, inventory, costs, and pricing
Authorize purchases based on revenue allocation.
Recruit, onboard and develop talented staff.
Conduct training programs to uphold service culture.
Motivate and mentor supervisory team members.
Handle performance issues and HR processes
Maintain organized records and documentation.
Ensure compliance with health and safety.
Perform payroll, gratuity distribution.
Lead weekly team meetings and communication.
Work sections, serve banquets, and work breakfast when required.
Assist other departments as needed.
Perform other duties as required.
EXPERIENCE

Restaurant/hotel management experience
Excellent leadership, customer service and communication skills
Knowledge of industry systems and financials
Organized multi-tasker and creative problem solver.
Degree in Hospitality or Hotel Management (asset)
Sommelier certification is an asset.
Able to cope in high-pressure situations.
Willingness to work all shifts (AM, PM, and mid-shifts) and provide support during daily service when required.
Endurance for long periods of standing, sitting, bending, and lifting (up to 45 pounds) may be required.

Please note that only applicants selected for further consideration will be contacted.


Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.