Staff Accommodation Available
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$45,000 a year - Permanent, Full-time

Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$45,000 a year
Job details

Pay
$45,000 a year
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Weekends as needed
Morning shift
Day shift
Monday to Friday
Holidays
 
Location
459 Banff Avenue, Banff, AB
Benefits
Pulled from the full job description
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Scope & General Purpose

The Assistant Housekeeping Manager assists to supervise and coordinate cleaning and maintenance tasks within a building. Assists to manage the hotel's housekeeping staff, ensures cleaning tasks are performed in accordance with management standards as well as control of the departmental expenses and inventories.

Duties and Responsibilities

Manage Operations:

Provides leadership, motivation, direction, and support to Housekeeping Supervisors, Room Attendants and Houseman with a focus on Rooms quality and internal and external guest service.
A promoter of team work inter-departmentally to ensure on-going positive relations always striving toward smooth and successful operations.
Accountable for the safety of all associates work areas continually keeping safety top of mind.
Ensure that guest rooms and hallways are properly cleaned and maintained, exceeding our guests' expectations, while adhering the hotel standards.
Responsible for managing performance of associates, involved in performance reviews and progressive action where appropriate.
Ensure that our Green commitments are maintained with active participation.
To monitor all par levels for all Linen, Guest Supplies and Chemicals that is used through out the Hotel.
To monitor and ensure effective cost controls for both the Housekeeping and Laundry Departments.
To utilize existing programs designed to monitor all expenses allocated to the Housekeeping and Laundry Departments.
To ensure weekly schedules are monitored, assuring maximum production is achieved in all areas of the Housekeeping and Laundry Departments.
To assist and coordinate with the Executive Housekeeper, the development and consistent delivery of group and individual training programs for each position within the Housekeeping and Laundry Departments.
To monitor and implement the documentation and the consistent delivery of the standards and policies of operation as defined by the Associate Handbook and Innvest Hotels standards.
To place an emphasis on the delivery of Guest Service, by utilizing existing programs.
To promote superior communication within the Housekeeping and Laundry Departments and to foster and ensure excellent lines of communication with all other Departments and external audiences.
To ensure that all staff in both the Housekeeping and Laundry Departments have a complete knowledge of W.H.M.I.S., the Health and Safety Policy and Emergency response Procedures.
To ensure the highest level of cleanliness in all areas of the Hotel (ie. Guest Rooms, Public Areas, Laundry and Offices).
To follow current Lost and Found Procedures to record any Lost and Found that is turned in to the Housekeeping office.
To work cooperatively with Maintenance Department to ensure that all Hotel property is maintained in like new condition.
To ensure the delivery of all assignments determined by management personal or Hotel Guests.
To understand, train and follow all emergency procedures.
Preferred Knowledge/ Qualifications

BA in Hospitality Management or equivalent.
A successful track record with a minimum of two years front office training in a similar capacity.
Position involves daily guest and employee contact.
Candidate must have excellent communication skills both verbal and written as well as strong team building skills.
Position requires strong problem solving and analytic skills.
Candidate must e familiar with computer PMS, Microsoft word and Excel
Physical Requirements:

Position entails standing and walking for long periods of time.
Lifting up to 25 lbs.
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $45,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Schedule:

8 hour shift
Day shift
Holidays
Monday to Friday
Morning shift
Weekends as needed
Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-03-15