Sunshine Village Ski & Snowboard School Sales Attendant

Sunshine Village

Banff, AB

Banff, AB, Canada Req #1135
Wednesday, March 30, 2022

Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
Career – Recognition programs & Career development opportunities

Wellness – discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses

And much, much more!


This role entails selling and booking ski/snowboard lessons & Daycare to Sunshine Village guests while providing a high level of customer service at all times. It is their responsibility to also know about facilities on the mountain and other departments so they can deal with guests throughout the day and to provide them with fast, friendly and efficient service.

Essential Functions

Coordination of sales & reservations of ski and snowboard lessons, snowshoe tours and Daycare at various points of sale Maintain a high level of customer service and ensure that Sunshine Ski and Snowboard School is presented in the best possible light
Set an example in customer service and must have good knowledge of the services offered on the mountain and the fine details of the different products that are for sale through Sunshine Ski & Snowboard School and the two systems used for selling
Manage an accurate cash float and daily cash out
Respond promptly and professionally to general and lesson enquiries via phone, email and in person
General office and clerical duties
Data entry of information for reporting within the department
Maintain a safe and orderly environment in and around the sales desk for clients/staff, inclusive of all relevant Sunshine policies
Offer accurate information to our guests effectively and efficiently
Shifts will range from 5 hours to 8 hours and will rotate between our Village, Base Area and Daycare Center.
Sales Staff will be reserving and collecting payment for product, giving information to Sunshine Village guests via email, phone or in person as well as reserving and confirming online sales from our E Commerce Store and Third Party Operators


Skier or snowboarder an asset
Superior customer service and leadership skills
Experience with Microsoft Word, Excel, Outlook and reservations software an asset
Previous sales experience an asset
Efficient cash handling/cash out skills
Strong customer service skills
Strong attention to detail
Excellent phone etiquette
Professional attitude and demeanor
Strong attention to detail
Excellent phone etiquette

Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.